HEAD OF PUBLIC SERVICES
The Memorial and Library Association of Westerly seeks an innovative, engaged, energetic, and customer-oriented professional for the Head of Public Services position at this busy, progressive organization. The Memorial and Library Association, established in 1892, oversees Westerly Library and Wilcox Park and directly serves the communities of Westerly, RI and Stonington, CT. The Association is a 501(c)3 not-for-profit organization whose mission is to strengthen the community and enrich lives by stimulating intellect and sparking imagination through access to literature, information, technology, nature, and the arts.
The Head of Public Services works with the Executive Director and Assistant Director to provide extraordinary service to the communities of Westerly, RI and Stonington, CT. The Head of Public Services is responsible for the supervision, coordination, and support of all circulation and public technology service functions. This position manages complex customer service issues and anticipates the needs and wants of patrons. This department leads the patron experience through exceptional service and quality public relations.
QUALIFICATIONS:
- Bachelor’s degree
- MLS/MLIS from an ALA accredited program or other appropriate degree preferred. Candidates working toward their degree will be considered for this position
- At least three years of library experience including the supervision of staff
- Public Library experience preferred
- Public service experience preferred
- Keeps current with library trends and issues in Library service and technology
- Knowledge of policies, procedures and functions of library systems
Salary range: $54,600 - $60,060. Benefits included. Schedule will include some evenings and Saturdays. Please click here for a full job description and here for the Employment Application.
Applicants should send a resume, letter of interest, and completed application to wlancellotta@westerlylibrary.org. Position will remain open until filled. Qualified applicants will be contacted through email. Westerly Library and Wilcox Park strives for a respectful and inclusive workplace with equal employment opportunity for all and is EEOC compliant. Background check required.
A place for everyone, since 1892!
Westerly Library and Wilcox Park strives for a respectful and inclusive workplace with equal employment opportunity for all, and is EEOC compliant. We believe in empowering our staff to make meaningful contributions to the communities and patrons we serve.
We have developed a comprehensive set of employment benefit programs to supplement our employee’s regular wages. After a three month (90 day) probationary period, staff are offered the following:
- Medical Insurance
- Dental Insurance
- Paid Time Off
- 13 Paid Holidays
- 403(b) Retirement Plan
- Bereavement and Funeral Leave
- Professional Development
*Please note that benefits vary between full-time and part-time positions.
To apply for any of our open positions, please submit a letter of intent, resume, and employment application to: wlancellotta@westerlylibrary.org
Background checks are required for anyone offered a position within the organization. Qualified applicants will be contacted via email.
